Privacy Policy
Effective Date: October 10, 2025
Atlanta Laundry & Shipping (“Atlanta Laundry & Shipping,” “ATLAS,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit http://www.atlantalas.com, contact us, place an order, request pickup or delivery, use our laundry, dry cleaning, shipping, mailbox, or related services, or communicate with us by phone, email, or text message.
1. Information We Collect
We may collect the following types of information:
Personal Information you provide to us
- Name
- Mobile phone number
- Email address
- Home or pickup/delivery address
- Billing and transaction information
- Service details, order details, and special instructions
- Any information you submit through our website forms, chat, email, or text message
Information collected automatically
- IP address
- Browser type
- Device information
- Pages visited on our website
- Date/time of visits
- Referring website or source
- Basic website usage data collected through cookies or analytics tools
2. How We Use Your Information
We may use your information to:
- Provide and manage our services
- Process and complete laundry, dry cleaning, shipping, mailbox, pickup, and delivery requests
- Send order updates, service notifications, reminders, and customer support messages
- Respond to questions and requests
- Improve our website, services, and customer experience
- Process payments and maintain records
- Detect fraud, misuse, or security issues
- Comply with legal obligations
3. Text Messaging / SMS Communications
If you provide your mobile number, you agree to receive text messages from Atlanta Laundry & Shipping related to your relationship with us.
We may use your information to:
- Order status updates
- Pickup and delivery coordination
- Appointment or service reminders
- Customer service communications
- Account or billing notices
- Promotional or marketing messages, but only where you have separately agreed to receive them
Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent to receive text messages is not a condition of purchase.
If you opt out of text messages, we may send one final text message to confirm your opt-out request.
4. How We Share Information
We do not sell your personal information.
We may share information with trusted service providers who help us operate our business and website, such as payment processors, website hosting providers, software vendors, and operational support providers, but only as needed for business purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may also disclose information:
- To comply with law, regulation, subpoena, or legal process
- To protect our rights, customers, employees, or property
- In connection with a business transfer, merger, or asset sale
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve site performance, understand visitor behavior, and enhance user experience. You can control cookies through your browser settings, but some website features may not work properly if cookies are disabled.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable law.
8. Your Choices
You may:
- Opt out of marketing emails by using the unsubscribe link, where available
- Opt out of text messages by replying STOP
- Contact us to update or correct your information
- Request that we delete information where applicable law gives you that right
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Atlanta Laundry & Shipping
1295 Brockett Rd, Suite A Clarkston, GA
Clarkston, GA 30021
Phone: 404-800-5773
Email: contact@atlantalas.com
Website: http://www.atlantalas.com